Shipping Policy
Delivery Information
What delivery options do I have?
When your destination country is the U.S., you can choose between Standard Delivery and Express Delivery.
| Delivery Method | Delivery Time | Cost | Free Delivery Criteria |
|---|---|---|---|
| Standard Delivery | 14–30 business days | Free or charged at checkout | Free on orders over $79 — applied automatically at checkout |
| Express Delivery | 7–20 business days | $15 flat fee | — |
Note: During peak seasons and promotional sales, delivery may take longer than the timeframes shown above.
Where do we deliver?
- United States: All 50 U.S. states and Washington D.C., Monday–Friday, excluding public holidays. We do not ship to APO/FPO/DPO addresses.
- Other countries: Delivery options and timeframes vary by destination. Please select your location at checkout to view correct pricing, delivery times, and shipping costs.
How can I track my order?
- Delivery time is counted from the moment an order is accepted, including a 24-hour processing and dispatch window on business days. This may be longer during promotional sales.
- As soon as your order is packed, we send a shipment confirmation email with delivery information and a tracking link. Please note that tracking information may take a few days to become available.
- You can also track your order at any time from your account page.
Taxes and duties
We ship to all destinations on a DDP (Delivery Duty Paid) basis, meaning all relevant import taxes and duties are included in the product price, so no additional payment is required upon delivery.
For transparency, the estimated tax and duty amounts for your destination are itemized on the Checkout page, so you can view the full breakdown before completing the order.